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FREQUENTLY ASKED QUESTIONS
GET ANSWERS HERE.
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HOW DO I CONTACT CUSTOMER SUPPORT?You can contact our customer support team through our website's contact page, via email, or through social media.
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HOW CAN I VIEW MY PURCHASE HISTORY ON YOUR WEBSITE?You can view your purchase history by logging into your account and going to the purchase history.
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WHAT TYPES OF MOVIES DO YOU PRODUCE AT 99 YEARS STUDIOS?Our company offers a wide variety of movie production services based on our client's individual needs and wants. We range from genre's in action, romance, drama, comedy, horror, and much more.
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DO YOU OFFER RENTALS FOR MOVIES ON YOUR WEBSITE?No, we only offer digital purchases of movies, e-books and other digital art on our website.
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WHAT PAYMENT METHODS ARE ACCEPTED ON YOUR WEBSITE?We accept payments through major credit cards, PayPal, and other payment platforms.
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DO YOU OFFER FREE SHIPPING?Yes, we offer free shipping on orders over a certain amount. The minimum amount may vary depending on your location.
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DO YOU OFFER INTERNATIONAL SHIPPING?Yes, we offer international shipping to select countries, but we do not accept international returns. Please see our website for specific details.
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CAN I TRACK MY ORDER?Yes, you will receive a tracking number once your order has been shipped, which you can use to track your package's delivery status.
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WHAT IS YOUR RETURN POLICY?We offer a hassle-free return policy within a certain number seven (7) days from the date of purchase. Please see our website for specific details.
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CAN I CANCEL MY ORDER?You can cancel your order within a certain period after placing it. Please see our website for specific details.
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